Every device. Every batch. Fully documented.
Our quality framework operates at every stage — from supplier qualification through to post-market surveillance.
Quality Philosophy
We work exclusively with ISO 13485 certified manufacturers. If we cannot verify it, we do not supply it.
Incoming Inspection
Every shipment is checked for packaging integrity, label compliance and lot documentation before entering stock. Batches that do not pass are quarantined and not released.
Manufacturing Control
Partners operate under certified QMS with in-process inspection at critical control points. We conduct periodic audits to verify controls remain in place.
Product Validation
Each device is validated through IQ, OQ and PQ protocols. Risk files are maintained per ISO 14971. Certificates of conformity are available for all product lines.
Sterility Assurance
All devices are supplied sterile via EO or gamma irradiation, validated to SAL 10⁻⁶. Sterilisation cycle records are available per lot on request.
Traceability
Every unit is linked to its manufacturing batch, sterilisation cycle and distribution record. Data is retained for shelf life plus five years.
Continuous Improvement
Complaints, field feedback and audit findings feed into a formal CAPA process. Supplier qualification is reviewed annually.