Privacy Policy

1. Who we are

AVIORA MedTech LLP (“AVIORA”, “we”, “our”) is a medical device importer and distributor registered in India. Our registered office is at Plot 14, MediTech Industrial Park, Vadodara, Gujarat, India 391740. This Privacy Policy explains how we collect, use, and protect information provided through avioramedtech.com.

2. Information we collect

We collect information you provide directly through our website contact and enquiry forms:

• Full name and professional title
• Hospital or company name
• Email address and phone number
• Territory or region (distributor applicants)
• Message content and product enquiry details

We also collect standard web server log data (IP address, browser type, pages visited) through our hosting provider for security and performance monitoring.

3. How we use your information

We use the information you provide to:

• Respond to your product or service enquiry
• Process and follow up on distributor partnership applications
• Send compliance documentation or quotations you have requested
• Improve our website and communications based on how it is used

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Data retention

Enquiry and contact records are retained for a maximum of three years from the date of last contact, after which they are securely deleted. If a business relationship is established, records may be retained for the duration of that relationship plus seven years in accordance with Indian accounting and regulatory requirements.

5. Cookies

Our website uses essential cookies only — specifically the cookies set by our hosting and CDN provider for security and performance (e.g. Cloudflare). We do not use advertising cookies, tracking pixels, or third-party analytics services that identify individual users.

6. Third-party services

Our website embeds a Google Maps frame on the Contact page. Google may collect data when you interact with the map in accordance with Google's Privacy Policy. WhatsApp links on this website open the WhatsApp messaging platform operated by Meta; their privacy policy governs any data collected there.

7. Your rights

Under the Information Technology Act 2000 and the Digital Personal Data Protection Act 2023, you have the right to access, correct, or request deletion of personal information we hold about you. To exercise these rights, email us at [email protected] with the subject line “Data Request”. We will respond within 30 days.

8. Contact

For any questions about this policy or our data practices, contact us at [email protected] or at our registered address above.